In June 2010 the Jenn-Air 720-0709, with five burners, got the top ranking from Consumer Reports for large grills. I have never seen this model so I cannot comment on it. They reviewed only 13 models in the large grill category, but in their rankings it bested KitchenAid, Char-Broil Commercial, and Weber Summit among others. Their website does not display their grills and they are not available in Amazon. In August 2010 a reader wrote to say “I purchased the largest model offered, after a few months of use the grill started rusting around the doors and lid. When I called to inquire about the problem, I was instructed to call NexGrill [because] they manufactured the product for Jenn-Air (didn’t mention that in the warranty)… I phoned customer service (NexGrill) explained my issues, I was asked to take pictures… and email the photos to them. Within four days I was the owner of a BRAND NEW grill plus the latest model available with a letter stating concern over the problem. WOW!!! This is my second go around with Jenn-Air. The stove in my home had problems after six months of use, the same bull [bleep] and tap dance as the grill… How would I have known what a great company NexGrill is. Moral of the story… buy from the company that manufactures the product not the no service, price jacking middle man, Jenn-Air!”

Share →